Customer Obsessed Engineering | Zac Beckman | Substack

12 reasons to level-up your team with a delivery playbook

Just like a sports team or an elite operations unit, even engineering teams need a playbook. It's the secret to reliable, repeatable delivery. Here's 12…

Dec 31, 2023 •

Most Popular

Plagued with problems getting to delivery? Solve them with a “steel thread."

Jan 20 • Zac Beckman

I can predict the success or failure of any project (and so can you)

Sep 18 • Zac Beckman

Everyone does Test Driven Development wrong

Feb 7 • Zac Beckman

How I became 3-4 times more efficient than my coworkers

May 20 • Zac Beckman

Playbook

2.8 Delivery processes & tools

Your delivery toolchain impacts the entire team, every single day. Getting it right means massive productivity gain.

Oct 12 •

2.7 Architecture foundation

Your architecture foundation should be immutable. It’s the bedrock on which everything is built, enabling your team to create new capabilities while…

Sep 9 •

The 30-minute guide to Domain Driven Design: A secret weapon to solve tough problems (Part 2)

Create better team alignment, clearly define boundaries, and design around resiliency, scalability, and customer-driven value.

Aug 5 •

2.6 Target state architecture

Methodically approaching your conceptual model of the future and the technologies that fulfill that future is crucial if you want to achieve or surpass…

Jul 29 •

Elevate Your Career

My formula for running a successful workshop (or any other meeting)

Every meeting depends on being well prepared. Having the right input, the right stakeholders, and the right expectations before everyone shows up…

Oct 21 •

Video: Transform the way you learn with spatial thinking

There's a better way to capture, absorb, and master knowledge. Stop studying and start learning by leveraging what your brain is good at.

Oct 9 •

11:30

Transform the way you learn with spatial thinking & a second brain

You can master anything quickly, but you have to stop studying and start reframing. Here’s the secret.

Oct 9 •

When should you think about security?

Security doesn't have to be a pain. Don't put your whole project in jeopardy. Adopt a "security first" mindset from day one with this 3 step plan.

Sep 27 •

I can predict the success or failure of any project (and so can you)

Here's my "secret" for only picking projects that end well: 11 simple leading indicators will tell you if your project is going to succeed or fail.

Sep 18 •

DevSecOps

When should you think about security?

Security doesn't have to be a pain. Don't put your whole project in jeopardy. Adopt a "security first" mindset from day one with this 3 step plan.

Sep 27 •

How adopting a security first mindset improves everything

It's time we stop tacking security on "at the end" and start adopting modern best practices. Capture your control processes and integrate security into…

Jan 31 •

Plagued with problems getting to delivery? Solve them with a “steel thread."

5 principles to get architecturally complete features into production, control defects, and prove your concept-to-production pipeline in a few sprints.

Jan 20 •

Shall we play a game?

I want to play wargames. At work. On a regular basis. And I think you should too.

Dec 18, 2023 •

Passing Thoughts

Paying down tech debt

Struggling to find your "tech debt balance?" Here's an effective formula that ensures you'll get tangible value in exchange for your effort.

Sep 4 •

Operational observability rocks, and so does Fly.io

Do you know what your infrastructure is doing? Not without good telemetry, you don't... Here's why an ops dashboard is so awesome.

Aug 29 •

Looking for inspiration? Do this.

One of the best things we can do for our creativity is take a break. It fuels your mind, rejuvenates your body, unblocks your thinking: It's the secret…

Aug 27 •

Solving customer priority conflict with the Kano model

Figuring out what really matters most to your customer can be challenging, especially when they don't seem to know! Here's a great tool for replacing…

Aug 11 •

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Recent posts

My formula for running a successful workshop (or any other meeting)

Every meeting depends on being well prepared. Having the right input, the right stakeholders, and the right expectations before everyone shows up…

Oct 21 •

2.8 Delivery processes & tools

Your delivery toolchain impacts the entire team, every single day. Getting it right means massive productivity gain.

Oct 12 •

Video: Transform the way you learn with spatial thinking

There's a better way to capture, absorb, and master knowledge. Stop studying and start learning by leveraging what your brain is good at.

Oct 9 •

11:30

Customer Obsessed Engineering

Customer Obsessed Engineering

Elevate your career, execute with confidence, and build your customer obsessed mindset. Advice from an ex-Accenture Director, startup veteran, CTO.

Connect

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