Customer Obsessed Engineering

Home
Notes
The Delivery Playbook
Archive
Leaderboard
About

Passing Thoughts

Knowing your coworkers, your boss, your friends requires a seldom used hidden skill: conversation.
Conversations are much more complex than most of us realize. It's a skill you'll use to understand what other's want and need, and to start making more…
 • 
Zac Beckman
Breathing life into your writing
A great dictionary can fuel your creativity. Inspire your prose, express your thoughts. Well chosen words bring spirit and faculty to thoughts, and the…
 • 
Zac Beckman
2
Happy new year (and a quick 2024 retrospective)
Here’s to 365 new chances. Make them count. Happy New Year! + A quick look back at the most popular posts of 2024! 😁
 • 
Zac Beckman
16 valuable career & life lessons
These life lessons have been invaluable to me over the years.
 • 
Zac Beckman
1
The 2024 most awesome geek gift guide
Here’s your definitive 2024 obsessive, compulsive, tweakable, awesome gift guide. A compilation gathered from a few of my own favorite toys.
 • 
Zac Beckman
6 weeks' work in 2...?
Are you about to tackle a giant project that you think will take 6 weeks but want to do it 2 weeks? How do you do that? YOU DON'T.
 • 
Zac Beckman
Paying down tech debt
Struggling to find your "tech debt balance?" Here's an effective formula that ensures you'll get tangible value in exchange for your effort.
 • 
Zac Beckman
Operational observability rocks, and so does Fly.io
Do you know what your infrastructure is doing? Not without good telemetry, you don't... Here's why an ops dashboard is so awesome.
 • 
Zac Beckman
Looking for inspiration? Do this.
One of the best things we can do for our creativity is take a break. It fuels your mind, rejuvenates your body, unblocks your thinking: It's the secret…
 • 
Zac Beckman
Solving customer priority conflict with the Kano model
Figuring out what really matters most to your customer can be challenging, especially when they don't seem to know! Here's a great tool for replacing…
 • 
Zac Beckman
You should write. It's good for your career.
Writing makes you stand out. It shows that you're a mentor, teacher, thought-leader, and that you’re willing to share your ideas. It's great for career…
 • 
Zac Beckman
1
Getting settled is exhausting!
Moving to another country, settling in, and getting back into the swing of things. There's so much to do! (Plus, that new gaming PC build... & Covid!?!)
 • 
Zac Beckman
© 2025 Boss Logic LLC
Privacy ∙ Terms ∙ Collection notice
Start WritingGet the app
Substack is the home for great culture